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Our site uses secure server software to protect your information. All information is encrypted. At MDC, we respect your privacy. Any personal information we collect from you is solely for the purpose of completing your order and providing further service and support to you. During checkout, we will request your name, mailing address and email address. We will use this information to complete the order and notify you of your order status. Credit card details, including account holder’s name, card number and expiration date are collected through a secure payment system, and Mountain Dog Companion llc does not store this information. Any information you provide is protected and will not be sold, traded or rented to third parties. Access to customer account information is limited to full-time staff only that requires immediate access to process orders. We use full login and password controls to protect the information held. We will not sell your name, address, e-mail address or personal information to any third party without your permission. If you have purchased from our site, we may occasionally update you on our latest products, news and special offers via e-mail. You have the option to opt-out of receiving any marketing communications from us. If you do not wish to continue to receive marketing from us click on the “unsubscribe” link in any email communications which we might send you.

You have the right to access the information which we hold about you and your right to access can be exercised by contacting us. Mountain Dog Companion, PO Box 272, Berlin, OH, 44610


We realize how important it is to securely store any information that you provide. This site uses PayPal payment processing which provides the optimum level of security Card and account details are captured on secure servers, keeping abreast of the latest payment or anti-fraud developments. Our shoppers are protected from fraudulent use of their card in a “card not present” environment, by their card issuers. All of the payment processing systems support the verification of Address and Security Code information. This verification service is supported by the Card Schemes (such as Visa, MasterCard). Verification is done in partnership with banks and card issuers, who do the checking of the credit/debit cards used by shoppers. These verification services operate in the US. Outside of the US, where other checking solutions are used, PayPal (and its banking partners) always try to include the verification information within the details of an authorized transaction.


The law relating to the use of cookies placed on your computer has recently been amended. A cookie is a small string of information that a website places in the cookie file of the browser on your computer’s hard disk so that the website can remember you. A cookie will typically contain the name of the website the cookie has come from, a value and the ‘lifetime’ of the cookie. We will not use cookies to collect personally identifiable information about you as our cookies are there to simply help with your overall experience on our website. Our cookies help us to analyze how our customers use our website and enable basic personalization of our site, which further improves your experience. We use several different types of cookies: Session cookies: Temporary cookies which remain in your cookie file until you leave our website. Persistent cookies: These remain in place across multiple visits to our sites. Third Party Cookies: These are created by a third party to provide us with statistics. An example of this is Google analytics. Consent to use of cookies – By using our website, you consent to our use of cookies to process the information we gather. Disabling Cookies – You can choose to accept or decline cookies by changing the settings in your browser. More information on how to change your browser settings and to delete cookies can be found here at


Your use of this site constitutes acceptance of these Terms & Conditions.

Mountain Dog Companion llc reserves the right to change/amend these from time to time and your continued use of this site constitutes your acceptance of these changes, Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorization from Mountain Dog Companion llc. Nothing contained herein shall be construed as conferring any license by Mountain Dog Companion llc to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Mountain Dog Companion llc). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.

Every care has been taken to ensure that the descriptions and specifications are correct and error free. However, while color reproduction is a close representation, light variations in the actual goods may occur.

We update the web site throughout the day, but if a product sells out before an update is made, our office will notify you within three working days and give you the option of either backorder/fulfill the order or a full refund to the card.

Access to is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

If you have any questions or comments about this site or otherwise, please contact us by snail mail to: Mountain Dog Companion llc, PO Box 272, Berlin, OH, 44610.

Payment Methods

Payment Methods

• Credit / Debit Cards

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